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The term 'Remote Access' in the UC context means you are authorised to access IT services or resources when away from the campus.

You will also encounter the term 'Remote Desktop'.听 In the UC context, this means connecting to a computer or server that is located on-campus.

It is recommended that all staff register for remote access even if they do not expect or intend to use the service as this will reduce effort needed to get setup should your circumstances change in the future.

Once you have registered, visit Remote access to UC from off-campus to聽find out how to聽connect to UC.

In this page:

Register for remote access

This section outlines how to register for remote access. It is recommended that you read through all the instructions before starting the registration process.

For security reasons, the computer you are using to complete your registration process聽must be on聽Campus and聽on a聽WIRED NETWORK connection.听聽You cannot register for remote access when connected to WIFI.

If you are a visitor or a staff member who is unable to come on campus to complete this process please refer to the below section.

How to register for remote access

We recommend that you read through these instructions before beginning the聽registration wizard.听 A link to the registration wizard is at the bottom of this page.

When you click the link you will get a security pop-up window. Enter your聽UC username听补苍诲听辫补蝉蝉飞辞谤诲听补苍诲听肠濒颈肠办听OK.听

Once you have logged in, you will be taken through a wizard to complete your registration.听

Wizard Page 1: Set up your remote access services

Click on聽Save and Next聽to start the wizard.

Wizard Page 2: Your mobile phone

Enter the聽mobile number聽that can be used for authentication when you log in. This should be the mobile phone you use the most and聽does not have to be a university phone number.听

颁濒颈肠办听Save and Next聽to continue.

Wizard Page 3: Your University computer and remote desktop

Using remote access you can聽access your desktop computer using Remote Desktop. On this page of the wizard, you can specify which computer you need to access.

• If you聽are on your own desktop, then you would choose the first option.
• If you聽are using someone else's desktop聽to complete your registration, use the second option聽and enter your computer name in the box provided.
• If you聽do not have a desktop computer聽of your own, choose the third option聽'No thanks, I don't need Remote Desktop'. See the聽Other Scenarios聽tab to find out how you can access UC services without a desktop computer.

Once you have made your choice, click聽Save and Next聽to continue.

If you need to change this later please contact the聽IT Service Desk聽for assistance.

Page 4: Mac and Linux聽access

If you want to do any of the following tick the box on this page.听Otherwise, leave it blank.听颁濒颈肠办听Save and Next聽to continue.

• Setup remote access on UC Mac
• Setup remote access on a聽Linux machine
• Connect to a UC Mac on-campus from another Mac
• Connect to聽UC Linux machine on-campus

Page 5: Notes

Enter any notes related to your query. In most cases, this can be blank.

颁濒颈肠办听Save and Next聽to continue.

Page 6: Wizard complete

Your setup is complete. You can now close your Browser.

If you ticked the box on page 4 (Mac and Linux access) you will receive notification from the IT Service Desk with further information.

Once you have registered you will be able to:

• Access your desktop computer (remote desktop).
• Access the Staff Terminal Server (this is a desktop computer you can use to access UC services if you don't have or can't access your desktop).
• Access Services not available via the internet (for example Jade, Timetabling, UCShareI sites).

Link to the Registration Wizard

How to connect to UC from Off-Campus

Remote access for off-campus staff and visitors

This聽section outlines how to register for remote access if:

• You are a UC Visitor who cannot come on-campus
• A staff member who cannot come on-campus

Visitors: Register for Remote Access

If you have a visitor who needs remote access to IT services and resources, please request it聽.

Before you make the request, you will need to know:

• What computer name the visitor will need access to (if you don't have a computer them to access, use the computer name UCREMOTE)
• Their mobile number
• What method of authentication they wish to use (Google Authenticator app or text message)
• What email address the IT Service Desk can contact them on once their setup is complete (this does not have to be a UC email address)

Once the request has been placed, the IT Service Desk will get in touch with the visitor directly with further information.

Staff: Register for Remote Access While Off-Campus

If you are off-campus and have not registered for Remote Access, please complete this聽聽in our UC Services Portal .

The IT Service Desk will complete the registration on your behalf and let you know when complete.